We are very dependent on our cars these days. We must go to work, take our kids to school, and go to the grocery store. Thus, it is very important to have repairs done as quickly as possible when mechanical problems arise. For this reason, it is easy for auto repair fraud to be a big problem. The National Association of Attorneys General has recently appointed an automotive repair task force in response to a case of automobile repair fraud that was brought against a major corporation. Forty three states were assigned $200,000 for use in reforming the auto repair industry.
Because of all the high tech equipment in cars today, it leaves most people at the mercy of repair shops and the high prices they are able to charge. Even necessary repairs, like engine or major truck repairs, may leave consumers questioning whether the job was done correctly or if they overpaid. Some mechanics will install used car parts without telling you, which means you need to be vigilant.
Researching complaints against auto repair companies through resources like the Better Business Bureau can help make finding a reliable repair shop easier. Try getting a family member or friend to refer an auto repair shop, then you can feel more comfortable that you will be treated fairly.
Make sure you understand everything that the mechanic says and if not, don’t be afraid to ask questions. Be sure to get a written estimate of the cost of repairs, especially in the case of engine repair work. Make sure they know that they must have your authorization before performing any repairs.
The National Highway Safety Administration estimates that consumers lose billions of dollars to fraudulent auto repair work every year. This surely indicates that your concerns about being cheated by a mechanic when you take your car in for repairs may be well founded. Be careful of repair shops that try to add extra charges or do repairs that you don’t really need. Be sure to tell the mechanic that you will want your used parts back after repairs have been made. Of course, this will not absolutely prevent them from deceiving you, but it will let them know that you are on your toes.